LOCAL is a non-profit digital ordering solution which was created for the hospitality industry in order to support them throughout Covid-19 and beyond. 

LOCAL is here to help businesses in your community to take online orders for delivery, table service and collection. You can join our growing online community and offer consumers a safe place to transact during these challenging times. we aim to support all kinds of hospitality businesses by providing a high quality, low cost solution to help keep merchants and their customers going through the pandemic.

Why join LOCAL?

You and your customers are still under ever restrictions and you may be adapting your business to offer home delivery or collections, avoiding crowds at the bar or automated ordering to table - for which we recognise you need a simple way to manage orders.

LOCAL can help you manage your orders and allow customers to place orders online for all the above, via app or QR code. We do not provide delivery services but we can integrate with delivery partners such as Stuart who can fulfil the final mile for you.

One of the key ways we are supporting businesses is in the sign up process to LOCAL there are no sign up fees what so ever to pay. LOCAL simply charges 2% per transaction from the point you are live and trading with us on the platform. 

What do I need to do?

Click here, fill in a short form and a member of the LOCAL on-boarding team will call you to get you set-up. LOCAL can get you trading on the platform that same day.

Anything else?

You’ll need to set-up a Stripe Connect account. This gets your payments direct to your account. All you need is a bank account and sort code to set one up and it’s very quick.


Who’s behind this and what’s in it for them?

A group of well-known and reputable companies have responded quickly to support the hospitality sector with this service. Bibendum, Matthew Clark, Tennent’s and Walker & Wodehouse in the UK and C&C Gleeson’s in Ireland have teamed up to offer this service to pubs and bars impacted by the coronavirus crisis.


Is this really free?

The above companies have covered the cost of developing LOCAL and all the monthly maintenance costs for every site that joins (site development, onboarding, 24/7 helpline etc). All they are asking for in return is a 2% transaction fee per order. This will help to keep the site free for everyone. That’s it. No hidden extras and no catch.

We invite everyone who runs a pub, bar, hotel, restaurant or drinks merchant and who wants to keep trading during or post pandemic, to join LOCAL and to help keep our communities going.


Why would a consumer join LOCAL (i.e. download the app)?

By downloading the LOCAL app consumers can support businesses in the heart of their communities who may otherwise be facing closure.

Consumers can help to maintain LOCAL community pubs, restaurants and drinks merchants by promoting the app to friends and family.

LOCAL are committed to supporting the safe provision of food and drinks for all, including our vulnerable friends and neighbours through encouraging the highest standards of hygiene, contactless payment services and ensuring social distancing.


If you have any questions around how the platform works and are considering joining us, then drop us a message so we can help as best we can.